Frequently Asked Questions

iDirectDoc supports the patient-centered medical home (PCMH) model of physicians retaining the management of their patients’ care. We also believe that Patient Generated Health Data (PGHD) is critical in quality care and keeping the doctor informed to allow for care intervention opportunities.
No. iDirectDoc has a built-in database with all the functionality of an EMR, yet the data is captured and stored in a simple, easily accessible format for optimal user experience, and is interoperable with many of the leading EMR/EHR solutions currently available.
Yes, patients may attach up to five photo or audio files with each iDirectDoc session. Additionally, the patient’s personal health record (PHR) maintains a permanent patient photo for purposes of identification to promote safe clinical practice.
Information provided through iDirectDoc and all other healthcare information is protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Both your patient information and practice information are confidential and secure with us. iDirectDoc encryption technology is consistent with the security offered by banking, credit card, and military institutions.
Other telemedicine models remove the patient’s personal physician from the equation; iDirectDoc embraces the one-on-one relationship between patients and their personal physicians. We believe that the only sustainable method of caring for patients is within the patient-centered medical home (PCMH) model. The iDirectDoc business model turns risk into opportunity, strengthening the physician-patient relationship.